App / Mobile
Every term you encounter in our lobby — from RTP on a slot screen to Asian Handicap on a cricket market — is explained here in plain language. Use this as your quick reference before you place a bet, fund your account via Nagad or Rocket, or check a cashout in your wallet.
Knowing what a term means changes how you use it. When you see 'volatility' on a slot from JDB or Spadegaming, you are reading a real mechanic — not just a label. When a cricket market shows 'Asian Handicap', that number shifts how your stake is calculated. Account screens show words like 'rollover' and 'KYC pending' that affect what you can withdraw. Getting these right means fewer surprises after a round ends. This glossary covers game mechanics, odds language, wallet actions and account status labels — four areas where misreading a term can cost you a decision. We have written each definition the way it appears in the lobby so you recognise it in context, not just in theory.
Terms in our lobby fall into four practical families. Knowing which screen shows which type helps you find the right definition faster without hunting through the full list.
Words like RTP, volatility, payline, bonus round and multiplier appear on game info panels — visible before you enter a slot or table from PlayStar, JDB, Spadegaming or Bigtime Gaming. Open the info icon inside any game to see them.
Asian Handicap, over/under, moneyline and accumulator appear in the sportsbook section — primarily on cricket, BPL and international match pages. These terms change how your stake settles when the result comes in.
Deposit, withdrawal, e-wallet, pending and processed are shown in your transaction history after a Nagad or Rocket transfer. The current status of any payment is visible in your account dashboard after login.
Rollover, turnover requirement, wagering condition and account status labels appear on your account dashboard. These control when a gameplay balance moves to your withdrawable wallet — always check the current state shown in your account.
These are the terms you encounter most in the game lobby — on slot panels, live dealer tables and game loading screens.
RTP stands for Return to Player. It is expressed as a percentage and shows the long-run theoretical share of stakes a game pays back. It is shown on the game info panel only where the provider publishes it — we do not display figures the game does not supply.
House edge is the mathematical advantage the game holds over the player across many rounds. It is the mirror of RTP game carries roughly a 4% house edge.
Volatility describes how a slot distributes its prize rounds. High volatility means larger prizes hit less often; low volatility means smaller prizes hit more frequently. The volatility label is shown on the game info panel where the provider includes it.
A wager or turnover requirement specifies how many times a balance must be staked before it becomes withdrawable. For example, a turnover of 10x on a 500 taka balance means 5,000 taka in total bets before withdrawal is available.
Jackpot is the name for a game's top prize pool — typically hit on a rare symbol combination or triggered by a special game mechanic. It is a game feature, not a guaranteed outcome, and the current prize amount is shown inside the game itself.
A live dealer game streams a real human dealer running a table — baccarat, roulette or blackjack — from a studio. You place bets through the screen interface in real time. The result is determined by the physical deal or spin, not a software number generator.
These terms appear in the sportsbook, your payment history and your account status screens — different from game mechanics but equally important to read correctly.
Asian Handicap is a betting format common in cricket and football that eliminates the draw outcome by giving one side a virtual head start. Your stake settles against the adjusted final score, not the raw result. It is shown as a decimal or half-point figure on the market line.
Over/under is a market where you predict whether a specific statistic — runs in a cricket innings, total goals — will finish above or below a set number. Neither team's win or loss matters; only the total figure you chose to bet on.
Rollover is another word for wagering or turnover requirement — the total bet amount needed before a conditional balance unlocks for withdrawal. The exact rollover figure tied to any active balance is shown in your account dashboard after login.
An e-wallet is a mobile money account — such as Nagad or Rocket — used to send or receive funds without a bank. On 11vet, these are supported deposit and withdrawal routes, and each transfer is recorded in your transaction history by wallet type.
KYC stands for Know Your Customer. It is the identity verification step that some account actions or withdrawal thresholds require. When your account shows 'KYC pending', follow the document upload steps displayed on the verification screen to clear the status.
An accumulator combines two or more selections into one bet. All selections must win for the bet to pay out. The potential return multiplies with each added leg, but one incorrect selection settles the entire bet as a loss.
Seeing a term in isolation is less useful than seeing where it appears during a real session. When you open a slot from Bigtime Gaming and tap the info panel, the RTP figure — if published — is the first number shown. Volatility sits directly beneath it. A high-volatility game means the prize rounds are spaced further apart, so your session bankroll has to stretch further. That context changes how much you load before starting. On the sportsbook side, a BPL cricket market showing Asian Handicap -1. 5 means the team you back must win by two or more runs for your bet to settle as a win. The over/under market on the same fixture sits in the adjacent tab — same match, separate stake, different resolution logic. When a deposit via Nagad lands in your wallet, the transaction status moves from pending to processed. If a rollover condition is attached to any gameplay balance, your account dashboard shows the remaining amount required before that balance becomes withdrawable. These are the three screens where term knowledge converts directly into better account decisions.
RTP and volatility are displayed inside the game info panel for titles from JDB, Spadegaming and Bigtime Gaming — visible before you place your first bet. Open the info icon to read both figures where the provider publishes them.
Asian Handicap and over/under lines appear side by side on BPL and international cricket markets. Each line shows the current odds and the condition your selection must meet. Tap any line to see the full settlement rule before adding it to your bet slip.
After a Rocket or Nagad deposit, your transaction history records the payment type, amount and status — pending, processed or failed. If a transfer shows pending, the current state is shown in your account dashboard; do not submit a second payment before it clears.
If a conditional balance is active, your dashboard shows the rollover progress as a running figure. The remaining wager amount updates after each qualifying bet settles. Check this screen directly rather than estimating — the figure is live after each round.
If a definition here does not match what you see on your screen — or if an account label is blocking a withdrawal — our support team can clarify it against your specific account state. Reach us through the channel that suits you.
The live chat icon is available from any logged-in page. Describe the term or label you see on screen and the agent can walk you through what it means for your account specifically — including rollover status or KYC requirements.
For account questions that need a written record — such as KYC document queries or wallet verification steps — email support via the address shown in your account settings. Include your account ID and a screenshot of the label in question.
Many term-related states — rollover progress, KYC status, transaction history, Nagad and Rocket deposit records — are visible directly in your dashboard after login. Check there first; it reflects your current account position in real time.
These questions cover how to act on the terms above — what to do when you see them in your session, not just what they mean.
Open any slot from the lobby — including titles from PlayStar or Spadegaming — and tap the info or paytable icon before placing a bet. If the provider has published an RTP figure, it appears there. We only show the figure the game itself supplies.
Log in and go to your account dashboard. The rollover tracker shows the total wager required and the amount already completed. This figure updates after each qualifying bet settles — no need to contact support unless the number looks incorrect.
When your account shows a KYC pending status, open the verification section from account settings. The screen lists the document types accepted and the upload steps. Follow the instructions shown there — approval timelines vary and are displayed after submission.
Yes. Nagad and Rocket deposits load your main wallet, which covers slots, live casino tables, crash games and sportsbook bets. The available deposit routes and minimum amounts are shown on the deposit screen after login — check there for the current configuration.
Pending means the withdrawal has been submitted and is in the processing queue. The current status is visible in your transaction history. If it remains pending beyond the timeframe shown on the withdrawal screen, contact live chat with your transaction reference.
Settlement uses the final official score adjusted by the handicap line you selected. If the adjusted margin lands exactly on the line, the stake is returned in full — a push. All other outcomes settle as a win or loss based on the adjusted result shown at close.