11vet Banking: Deposits, Withdrawals and Account Wallet
This page covers every money operation you need on your 11vet account — putting funds in, taking them out, and keeping your wallet records straight. We support Nagad, Rocket and bKash as the primary deposit and withdrawal routes, all accessible directly from the cashier section inside your account after you log in. If you are adding money for the first time, start with the deposit section below, which walks you through the cashier fields step by step. For a payout, go to the withdrawal section and confirm which wallet you registered during account setup. The payment section further down lists the local routes we have configured, and the records section explains how to match your wallet transaction with the entry in your 11vet account history. If anything looks off, the support path is described in the safety section. Availability of these payment routes depends on your local law and eligible region.
Funding your 11vet account starts at the cashier, which you reach through the account menu after login. We have configured Nagad, Rocket and bKash as the active deposit routes — choose whichever wallet you already use on your phone, since the process matches what you know from everyday mobile transfers. Once you select a wallet, the cashier shows you an amount field and a reference number. Enter the amount, copy the reference exactly as shown, and complete the transfer from your wallet app. Your 11vet balance updates once the payment confirmation comes through from the wallet network.
Log in and open the cashier
Go to your account menu after login and select the cashier or deposit option to reach the payment screen.
Choose your wallet — Nagad, Rocket or bKash
Pick the wallet that matches your registered mobile number. The cashier shows only the routes configured for your account region.
Enter the amount and copy the reference
Type the amount you want to add, note the reference number displayed, then complete the transfer from your wallet app using that exact reference.
Confirm and check your balance
Once your wallet sends the payment confirmation, your 11vet account balance updates. The transaction appears in your account history with a status label.
TAKING OUT FUNDS
Withdrawals Back to Your Wallet
To send money from your 11vet balance back to your mobile wallet, open the withdrawal section inside your account. We route payouts through Nagad, Rocket and bKash — the same wallet you used to deposit is usually the straightforward choice, and in many cases the account links the two automatically. You will need to enter the wallet number you want funds sent to, and the system will ask you to confirm it matches the number on file for your account. If your account has not been verified yet, the withdrawal screen will prompt you to complete that step first — verification is what connects your wallet identity to your 11vet account and keeps your funds secure.
Open the withdrawal section
Find the withdrawal option in your account menu. You will see the wallet routes available for your account alongside the amount fields.
Select your payout wallet
Choose Nagad, Rocket or bKash and enter the wallet number. Confirm it matches the number linked to your 11vet account.
Enter the amount and submit
Type the amount within the range shown on your withdrawal screen, review the details, then confirm the request to send it for processing.
Watch for the wallet transfer
Check your wallet app for the incoming amount. The transaction also appears in your 11vet account history with a status label you can track.
ACCOUNT VERIFICATION
Verify Your 11vet Account Identity
Account verification is how we confirm that the wallet registered on your 11vet account belongs to you. Without it, withdrawal requests cannot be processed — the link between your identity and your payout wallet is what keeps your balance protected from unauthorised access. The documents we ask for are standard: a valid national ID and confirmation that the mobile wallet number on your account is yours. You upload these through the verification section in your account settings. Once submitted, the review happens on our side and we update your account status when it is complete. You can check the current verification status on your account dashboard after login.
Open account settings
Go to the verification section inside your account settings. The screen shows which documents are still needed and which have already been accepted.
Upload your national ID
Provide a clear image of your valid national identity document. The name on the ID must match the name registered on your 11vet account.
Confirm your wallet number
Verify that your Nagad, Rocket or bKash number is correctly linked to your account. A mismatch here will hold up any withdrawal you request.
Track your verification status
After submission, your account dashboard shows the current status. You do not need to contact support unless the status has not updated after a reasonable period.
LOCAL PAYMENT ROUTES
Payment Methods on 11vet Bangladesh
We have configured the mobile wallet routes that Bangladesh account holders already use day-to-day. Each one connects directly to the 11vet cashier — no bank visit needed, no third-party redirect beyond the wallet itself. The routes shown below cover both deposits and withdrawals. Which ones appear in your cashier depends on your account region and the current configuration; the live state is always shown inside your account after login. Availability of these routes is subject to local law and your eligible region.
Nagad
Send from your Nagad wallet straight to your 11vet balance. Select Nagad in the cashier, copy the reference number, and complete the transfer in your Nagad app.
Rocket
Rocket is accepted for both deposits and withdrawals. Your Rocket number must match the one registered on your 11vet account for a payout request to process.
bKash
bKash deposits go through the cashier the same way as other wallets. Enter the amount, follow the reference shown, and transfer from your bKash app.
Bank Transfer
Bank transfer is listed as an option for accounts where it is configured. Check the cashier screen after login to see if it is available for your account.
TRANSACTION RECORDS
Matching Wallet Transfers to Account History
Every deposit and withdrawal request you make through the 11vet cashier generates an entry in your account history with a status label and a reference number. Your wallet app produces a matching record on its side. Keeping both means you can identify any discrepancy quickly — the reference number is the common thread that connects the two. If a payment shows as completed in your wallet but is still pending in your 11vet account history, that reference is what our support team will ask for first. Account history is accessible from your account menu at any time after login; there is no need to screenshot individual transactions if you can pull up the history log directly, but having your wallet receipts as a backup is a practical habit.
Reference numbers
Each cashier transaction generates a unique reference. Copy it from the cashier screen and keep it alongside the transaction ID your wallet app produces for the same transfer.
Status labels in account history
Your account history shows labels such as pending, completed or failed for each transaction. A status that stays on pending longer than expected is the trigger to contact support.
Account history log
The full history of your deposits and withdrawals is in your account menu. Filter by date or transaction type to find a specific entry without scrolling through everything.
Evidence to keep
Hold on to your wallet receipt and the cashier confirmation screen for any transaction you are waiting on. These two items together are enough to raise a support query with a clear paper trail.
ACCOUNT SAFEGUARDS
How We Keep Your 11vet Transactions Secure
Security on your 11vet account works at several layers, and each one has a practical action you can take on your side. The most common source of payment problems we see is a wallet number that does not match the identity on the account — verifying your account early removes that risk. Our support team is the right contact point whenever something looks wrong with a transaction, and the support path is described in the item below so you know exactly where to go.
Domain check before you log in
Always access your account through the correct 11vet domain. Bookmark the address after your first login so you are not relying on search results or links in messages, which can lead to phishing pages.
Identity verification on your account
Completing account verification links your national ID to your wallet number. That link is what our system uses to confirm that a withdrawal request is coming from the account owner.
Wallet ownership confirmation
The Nagad, Rocket or bKash number on your account must be a wallet you own and control. Never add a wallet number that belongs to someone else, as this blocks withdrawals and can trigger a security review.
Support contact path
If a transaction does not settle or your account shows an unexpected status, reach our support team through the contact option in your account menu. Have your reference number ready to speed up the query.
BANKING QUESTIONS
Common Questions About 11vet Banking
These questions cover the situations that come up most often around depositing, withdrawing and account verification on 11vet. If your question is not here, the support contact in your account menu is the next step.
Which wallets can I use to deposit on 11vet?
Nagad, Rocket and bKash are the configured deposit routes for Bangladesh accounts. The cashier shows which ones are active for your account after you log in. Availability depends on your region and local law.
Do I need to verify my account before I can withdraw?
Yes. Verification connects your identity to the wallet number on your account, which is required before a withdrawal request can be processed. You can complete this through the verification section in your account settings.
What is the minimum amount I can deposit or withdraw?
The minimum and maximum amounts for each payment route are shown on the cashier screen when you select that route. We do not publish fixed limits here because they can vary by account configuration.
My deposit shows as completed in my wallet but has not appeared in my 11vet balance — what should I do?
Check your account history for a pending entry with a matching reference number. If the status has not updated after a reasonable time, contact support through your account menu and share the wallet receipt reference.
Can I withdraw to a different wallet than the one I deposited from?
The wallet number linked to your 11vet account is the one used for withdrawals. If you need to update your wallet details, go through the account settings and complete any additional verification the system requires.
Where do I find my full transaction history on 11vet?
Your deposit and withdrawal history is in the account menu, accessible after login. Each entry shows the amount, the payment route used, the date and a status label so you can track any outstanding request.
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